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I have a big problem with Ezcad when I engrave, I lose the key up to several times in an engraving, 
and every time I have to set the machine again, I can get a key to install on the machine

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We do not sell dongle keys. Ensure you have a stable USB connection. Do not use a USB hub and the driver card is directly connected to your computer. If you are using a laptop it might have a bad USB port. 

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